Policies

Thank you for your interest in our catering services. We look forward to being a part of your event.

Because all good things take time, please give us at least 24 hours notice to successfully fulfill your event culinary needs. All events placed between 48 and 24 hours notice are subject to review of the culinary management team for product availability. Every effort will be made to accommodate all catering requests.

Our regular catering hours are from 8:00 a.m. to 4:00 p.m. Monday through Friday excluding holidays. Late afternoon, evening and weekend functions are available with an additional labor charge.

If you have moved a catered event from one location to another, please alert us to the exact new location to avoid confusion and unnecessary charges.

Modifying your order: You can modify your order on the catering website prior to the 24 hours order lead time for that menu. After that time, modifications to orders must be directly emailed or called into the culinary team and are subject to the additional late order fees.

Cancellation Policy: To avoid being charged, cancellations or changes to catering orders must be made up to the 24 hours notice lead time indicated for that menu.

Substitutions: We reserve the right to vary menu selections when necessary to meet market conditions.

Flowers, linen, and china service are available by request and at an additional charge.

Fees:

late order / cancellation (less than 24hr) – 10% of bill sub total

minimum charge – $25 flat fee (all orders not meeting minimum requirements)

all rentals – cost of rentals +10% of sub-total rental cost

after hours / weekend labor charge - $25 per hour / per server required

banquet permits (alcohol service) - $10 per event *subject to change by state liquor control board

floral – direct cost of floral arrangements

*all fees may be waived at discretion of contractor / site client